Quo

Quo, formerly known as OpenPhone, provides a comprehensive communication platform that integrates calls, texts, and customer information into one easy-to-use interface. It leverages AI capabilities to enhance customer engagement and team collaboration efforts. Trusted by over 90,000 companies, Quo is highly rated, achieving the #1 spot for customer satisfaction on G2.

AI-Powered Communication

Quo integrates AI capabilities to assist with call summaries, message drafting, and automating routine communication tasks, enhancing efficiency for teams.

Business Phone System

It provides a modern, cloud-based phone system that allows businesses to manage professional calls, texts, and voicemails across multiple devices.

Internal Collaboration Tools

Users can easily collaborate with team members through shared inboxes, internal notes, and direct messaging within the platform to streamline support and sales processes.

Scalable Reach

Designed to help businesses scale their customer engagement efforts without losing the personal touch, offering features suitable for growing operations.

Omnichannel Engagement

Quo aims to unify customer interactions across various channels, ensuring a consistent and personalized experience for every customer touchpoint.

Enhancing Customer Support Efficiency

Support teams can use Quo's AI features to quickly summarize long calls or draft professional responses, significantly reducing handling time per customer interaction.

Scaling Sales Outreach

Sales organizations can leverage the platform's unified communication tools to manage high volumes of calls and messages while ensuring no lead falls through the cracks.

Improving Internal Team Handoffs

Customer service agents can use internal notes and direct messaging within a contact's thread to seamlessly hand off complex issues to specialized colleagues.

Managing Remote Teams

Businesses with distributed or remote workforces can rely on Quo as a centralized, cloud-based phone system accessible from anywhere, ensuring business continuity.

Maintaining a Personal Touch at Scale

Companies looking to automate routine tasks without sounding robotic can use the AI assistance to draft personalized communications that maintain a high level of customer rapport.

Is Quo suitable for very small businesses?

Yes, Quo is designed to be scalable, offering features that benefit small teams looking to professionalize their communication infrastructure from the start.

Does Quo replace traditional landlines?

Quo functions as a modern, cloud-based replacement for traditional phone systems, offering VoIP capabilities accessible via desktop and mobile apps.

What kind of AI features are included?

Features typically include AI-generated call summaries, suggested message replies, and transcription services to improve post-call workflow.

Is there a free trial available?

While the primary model is paid, Quo usually offers a trial period or demo so potential customers can test the platform's capabilities before committing.

Can Quo integrate with other business software?

Quo often supports integrations with popular CRM and helpdesk software to ensure communication data flows smoothly into existing business workflows.