Stamped

Stamped provides a comprehensive retention platform designed to enhance customer lifetime value by automating crucial post-purchase interactions. The platform focuses on delivering delightful and personalized experiences at scale, covering everything from gathering high-quality product reviews to implementing tailored loyalty programs. Furthermore, Stamped streamlines various lifecycle marketing flows to ensure consistent customer engagement after the initial sale. This holistic approach aims to keep customers engaged and encourage repeat business.

Customer Reviews & Ratings

Stamped allows businesses to collect, moderate, and display customer reviews and ratings across their site and marketing channels, building social proof and trust.

Loyalty & Rewards Program

Implement a comprehensive loyalty program that rewards customers for purchases, referrals, and social engagement, encouraging repeat business through points and tiered benefits.

SMS Marketing Integration

Leverage SMS capabilities to send timely, personalized messages for order updates, abandoned carts, and promotional campaigns directly to customers' phones.

User-Generated Content Collection

Automate the collection of visual user-generated content (UGC) like photos and videos from happy customers to use in marketing materials.

Post-Purchase Automation

Set up automated email and SMS flows triggered by customer actions (like delivery confirmation or review submission) to nurture the relationship post-sale.

Increasing Customer Retention

Businesses use Stamped to build automated retention loops, ensuring customers return for subsequent purchases through personalized loyalty rewards and timely follow-ups.

Boosting Conversion Rates with Social Proof

E-commerce stores integrate Stamped reviews and photo galleries onto product pages to immediately build trust with new visitors, leading to higher conversion rates.

Driving Referrals and Advocacy

By setting up referral programs within the platform, companies incentivize existing satisfied customers to bring in new buyers, effectively turning customers into advocates.

Streamlining Post-Sale Communication

Automating the process of sending review requests, thank-you notes, and personalized offers via email and SMS ensures no customer interaction is missed after a transaction.

Managing Brand Reputation Across Channels

Centralize the management and moderation of customer feedback from various touchpoints, ensuring consistent and positive brand representation online.

What types of post-purchase interactions can Stamped automate?

Stamped can automate review requests, loyalty point notifications, referral prompts, and personalized follow-up marketing campaigns based on customer behavior and purchase history.

Does Stamped integrate with major e-commerce platforms?

Yes, Stamped offers deep integrations with leading platforms like Shopify, WooCommerce, BigCommerce, and Magento to ensure seamless data flow and widget deployment.

How does the loyalty program work?

Customers earn points for specific actions (purchases, reviews, social shares) which can then be redeemed for discounts or exclusive rewards, encouraging ongoing engagement.

Can I use Stamped for SMS marketing?

Stamped includes SMS capabilities that allow businesses to send targeted, automated, and campaign-based text messages to their customer base for retention and promotion.

Is there a way to collect visual content from customers?

Yes, the platform facilitates the collection of user-generated content, specifically customer photos and videos, which can be curated and displayed on your site.